Introduction
Welcome to Loquent
Section titled “Welcome to Loquent”Loquent is an AI-first unified communications platform built in Rust. It enables businesses to deploy conversational AI voice agents on phone numbers with real-time transcription, smart call routing, and automated post-call workflows.
Key Capabilities
Section titled “Key Capabilities”- AI Voice Agents — Deploy conversational agents with sub-second latency (OpenAI Realtime & Gemini Live)
- Real-Time Transcription — Live transcription with speaker diarization and summary generation
- Smart Call Routing — Intent-based routing with business hours awareness and AI-to-human handoff
- Post-Call Automation — Email reports, to-do extraction, contact management, and call analysis
- Knowledge Bases — LLM-powered document queries for agents during live calls
- Multi-Provider — Supports OpenAI and Gemini as realtime providers
Tech Stack
Section titled “Tech Stack”| Layer | Technology |
|---|---|
| Language | Rust |
| Telephony | Twilio |
| AI Realtime | OpenAI Realtime API, Gemini Live API (Vertex AI) |
| Transcription | GPT-4o Transcribe |
| Database | PostgreSQL (Supabase) |
| SMTP / HTML templates | |
| Auth | Supabase Auth |
Repository
Section titled “Repository”- App:
Monsoft-Solutions/loquent-rust-mvp - Website:
Monsoft-Solutions/loquent-website - Dev Docs:
Monsoft-Solutions/loquent-dev-docs